faq

Frequently
Asked Questions

How long does it take to design my website?

It takes approximately 1 week to build a One Page Website, 1-2 weeks to build 1-4 Page, 2-3 weeks for 4+ Page. E-Commerce Websites 5-9 weeks to build website from start to finish, if we have all the information from you. Generally speaking, the website will only take a long time if we are still waiting for text and images from yourself.

Can I make the full payment when the site is ready to go live?

No. Half payment is due before starting the designs. Once we begin the design and you don't like the design, I give you your refund. PLEASE be aware, refund can NOT be given if you let me know to CONTINUE the process. This confirms you are satisfied and I can proceed.

Am I able to make changes after site is completed?

Yes. Everything on the site has easy access and is super manageable. After the site is live I offer zoom calls so I can demonstrate how to make changes to your website. If you ever need help feel free to contact me. Send me an email [email protected] or message me for faster response at (872) 242-9959

I already have a website but need to make some changes, Can you help?

If you already have a website, awesome. This gives me a headstart on the work. If its small changes such as text, image replacements, etc I dont charge a fee. If you need to make big changes such as adding pages, removing/adding products than contact me to discuss prices. Send me an email [email protected] or message me for faster response at (872) 242-9959

How many pages do I get with my website?

It all depends on the package you're looking for. Please check the packages here.

Do you give any discounts?

If you're a past customer, you receive a 15% discount that you can use once. If you need more than one service, the discount is calculated after the total is submitted. This will appear on your invoice as well.

Can I get my Domain & VPS Hosting with you?

Yes. The price is $60 YEARLY Renewal and I send out email 3 days before to remind you about the renewal. If 

My website isnt loading

If youre website isnt loading there are 2 reasons why.

One Reason: Didnt pay the domain renewal

In order to reinstate it, just pay the annual fee.

You should have received the annual renewal notice from [email protected] Please find the notice in you email (coming from [email protected]), find the amount due, and pay it via Zelle, Cash App, or Venmo, or Paypal.

PAY HERE 

The website is usually reinstated after a few minutes of renewal payment receipt.

Second Reason: High Traffic

This occurs when there is a spike of traffic. But dont worry, it should go back to normal before the end of the day.

submit a ticket

Not Found Your Answer? Just Ask Us!

[contact-form-7 id="836"]
submit a ticket

Didn't see the answer you were looking for? Just Ask Us!

[contact-form-7 id="2637"]